With TNS Answer, we cover the following:

Professional call handling during working hours

Customizable scripts to match your brand voice.

Efficient ticket creation system

After-hours and weekend coverage when needed
Benefits of our outsourced IT services

Never miss a customer call

Improve customer satisfaction with quick response times

Reduce workload on your in-house team and scale your customer service capabilities without hiring additional staff

Maintain consistent service quality across all interactions

Your 24/7 call handling and ticket creation service, boosting customer satisfaction and support efficiency without expanding your in-house team.
Our Onboarding Process - All Online

Sign up for
ITarian

Enroll the devices into ITarian's RMM platform

Configure the devices for TNS and apply the right profile inside ITarian

Provide necessary information for customer/devices

Go live
Focus on your MSP business.
We'll support your customers.