With TNS Answer, we cover the following:
![](https://www.itarian.com/images/tns/refresh.webp)
Professional call handling during working hours
![](https://www.itarian.com/images/tns/user-device.webp)
Customizable scripts to match your brand voice.
![](https://www.itarian.com/images/tns/generate-ticket.webp)
Efficient ticket creation system
![](https://www.itarian.com/images/tns/track-multiple.webp)
After-hours and weekend coverage when needed
Benefits of our outsourced IT services
![](https://www.itarian.com/images/tns/noun-breakdown.webp)
Never miss a customer call
![](https://www.itarian.com/images/tns/noun-setup.webp)
Improve customer satisfaction with quick response times
![](https://www.itarian.com/images/tns/noun-document-yellow.webp)
Reduce workload on your in-house team and scale your customer service capabilities without hiring additional staff
![](https://www.itarian.com/images/tns/noun-os-application.webp)
Maintain consistent service quality across all interactions
![](https://www.itarian.com/images/tns/noun-remote.webp)
Your 24/7 call handling and ticket creation service, boosting customer satisfaction and support efficiency without expanding your in-house team.
Our Onboarding Process - All Online
![SIGN UP](https://www.itarian.com/images/tns/step-1.webp)
Sign up for
ITarian
![RMM](https://www.itarian.com/images/tns/step-2.webp)
Enroll the devices into ITarian's RMM platform
![Right Profile Inside](https://www.itarian.com/images/tns/step-3.webp)
Configure the devices for TNS and apply the right profile inside ITarian
![customer devices](https://www.itarian.com/images/tns/step-4.webp)
Provide necessary information for customer/devices
![Go live](https://www.itarian.com/images/tns/step-5.webp)
Go live
Focus on your MSP business.
We'll support your customers.