Technologies that Allows MSPs to Work Remotely
We are living in a world where things are constantly developing and improving. Thanks to technology, our life becomes easier in a myriad of ways.
One of the beneficiaries of Information Technology is Managed Services Providers (MSPs). With different tools specifically made for MSPs, they can provide quality solutions to their clients. Whether it is backing up data in multiple locations using the cloud, blocking an attack using network defenses with antivirus tools, or monitoring systems remotely with the help of the best Remote Desktop Software, the MSP community is glad to have these advanced IT solutions at their disposal.
In this article, we have put together a list of useful technologies that make the life of IT technicians and network administrators easy.
1. PSA (Professional Services Automation) Tools
PSA tool is a software suite that enables businesses to automate their processes, streamline their operations, and manage core functionalities in one dashboard. It covers some key components such as project management, resource management, as well as time and expense management. It also helps them monitor Service Level Agreements (SLAs) and other user-related data. The common industries that use this include law firms, accounting partnerships, consulting firms, and MSPs. Tools like Autotask and ConnectWise are some of the known PSA brands in the market.
2. RMM (Remote Monitoring and Management) Tools
RMM tools are platforms designed for MSPs, enabling them to remotely and proactively monitor client devices and networks. It gives them insights into various IT environments, allows them to keep machines updated, and help them resolve issues before they even get worse. MSP technicians don’t have to drive to a user’s location to fix a computer. Remote monitoring tools automatically notify the service provider regarding issues and let them take care of customer’s IT infrastructure from their office.
3. Network Security Solutions
Some people think that antivirus solutions are not that effective but that notion doesn’t sit well with IT professionals. MSPs are still using enterprise-grade solutions to protect them against cyber threats and to remove malware from their systems. Without this software, detecting a virus or removing threats can be difficult. You would need to reinstall the OS and recover files from a backup.
4. Cloud Services
Cloud technology provides an innovative solution for organizations. Since computing services are on-demand and delivered online, users only need to pay the fraction of a cost of standalone software. This reduces MSPs’ overhead costs, allows them to run more efficiently, aids in collaboration, and provides flexibility to employees.
5. Virtualization
Virtualization is a kind of technology that shifted the business landscape in the last years. Virtual machines help MSPs make the most of the infrastructure they have. It allocates available resources (RAM and CPU) more efficiently. This way, you can grow your business without incurring many expenses.
6. Backup and Recovery Solutions
Data backup and recovery protocols are essential for businesses. Floods, fires, earthquakes, hardware failure, human error, or data corruption are unforeseen events that can cause businesses disruptions or shutdowns. Aside from that, cyberattacks can also compromise your sensitive data. Having backup and recovery solutions can elevate your strategies to protect your crucial data.
7. Remote Desktop Software
Remote desktop software enables a user to control a computer in another location via the internet. Users can see and manage a connected PC or laptop as if they were sitting directly in front of it. The best remote desktop software is beneficial for collaborative work, technical support, and demonstrations. Specifically, the best remote desktop software has the following features that are helpful for MSPs:
Easy Usability
They are easy to install and deploy. Helps keep businesses running without having to pause operations.
Automation
Business processes need automation to improve workflow. The best remote desktop software can provide automation capabilities like automatic patching.
Enhanced Security
Cybersecurity is a major issue nowadays. As such, businesses are always looking for the best remote access software that will not compromise their cybersecurity. Solutions with advanced security tools like VPN and optimized network control are ideal to mitigate security implications.
Tracks Activities
Companies that use remote access are struggling to monitor activities in their network. This can pose risks, as it is difficult to track malicious activities. The best remote desktop software can provide fast and efficient tracking capabilities to users.
Final Thoughts
If you still haven’t bought these tools for your MSP, now is the time to make the shift. Adopting remote tools can help you keep up with the market’s growing demands. For reliable remote desktop software, Itarian has got you covered. It offers all the wonderful features of good remote software. Try Itarian now!