With TNS Answer, we cover the following:
 
                      Professional call handling during working hours
 
                      Customizable scripts to match your brand voice.
 
                    Efficient ticket creation system

After-hours and weekend coverage when needed
Benefits of our outsourced IT services
 
                      Never miss a customer call
 
                      Improve customer satisfaction with quick response times
 
                    Reduce workload on your in-house team and scale your customer service capabilities without hiring additional staff

Maintain consistent service quality across all interactions

Your 24/7 call handling and ticket creation service, boosting customer satisfaction and support efficiency without expanding your in-house team.
Our Onboarding Process - All Online
 
              Sign up for
 ITarian
 
                Enroll the devices into ITarian's RMM platform
 
              Configure the devices for TNS and apply the right profile inside ITarian
 
              Provide necessary information for customer/devices
 
              Go live
Focus on your MSP business.
 We'll support your customers.
 
                