One of the biggest challenges a managed service provider faces is maintaining visibility over device performance. This is especially true since they are operating off-site.
The good news is, utilizing the right RMM software gives you the highest amount of visibility possible. This allows you to be prepared to confront the latest performance challenges and security threats at all times.
What is RMM?
RMM or remote monitoring and management software is used to keep track of the performance of endpoints, as well as other IT assets remotely. It enables managed service providers to monitor systems, review actions taken, deploy patches, remotely access devices, and more from the comfort of a single device.
There are 50+ remote monitoring and management products on the market today. With a lot of options to choose from, we've prepared this MSP RMM software comparison to help you find the right one for your company. Read on.
ITarian
Coming up as number one in this MSP RMM software comparison is ITarian. It is designed to allow MSPs to remotely monitor a network. This software enables the user to implement the latest patches to a remote network and get rid of vulnerabilities. ITarian comes with an auto-discovery feature, which automatically identifies endpoints throughout the network. It also includes LDAP and active directory integrations that let users import devices.
Key features:
- Autodiscovery
- Patch management
- Remote access
- Reporting
- Analytics
Atera RMM (Free Trial)
Atera RMM is a competitive remote monitoring platform for MSPs. It has the capacity to automatically look for devices in a network and add them to the platform for monitoring. The scanning is continuous, allowing it to discover any other devices added after the initial setup.
Key features:
- Network discovery
- Remote access
- Alerts
- Ticketing
- Integrations, such as QuickBooks Desktop, QuickBooks Online, Xero, and more
- Automation
NinjaRMM (Free Trial)
NinjaRMM is an excellent RMM solution for Windows and Mac computers with its real-time monitoring feature. It enables MSPs to automate patches to remote networks, which minimizes the vulnerabilities users face. NinjaRMM also supports over 120 applications, such as Java and Dropbox.
Key features:
- Remote access
- Alerts
- Patch management
- Mobile App for iOS and Android
- Reports
SuperOps (Free Trial)
SuperOps features a combination of RMM and PSA functions. The RMM part of this package includes:
- Asset management
- Policy management
- Patch management
- Alert management
Key features:
- Process automation to mitigate staff involvement
- Manages endpoints running on Windows
- Automated asset discovery
- Inclusive logging for technician activity
- Logs for automated actions
- A free version for independent technicians
N-able RMM (Free Trial)
Another competitive product in this MSP RMM software comparison guide is N-able RMM designed specifically for MSPs. It has the capacity to discover devices and start monitoring with out-of-the-box tracking templates through the dashboard. It comes with a GUI that simplifies managing remote devices so it's easy to use even for non-technical wizards.
Key features:
- Discover network devices
- Generate reports
- Patch management
- SNMP monitoring
- Remote access
Barracuda RMM (Free Trial)
Barracuda RMM is a cloud-based platform that focuses on IT as a security monitoring and management tool. It also features security add-ons services, as well as an extended Help Desk that managed service providers can offer to their clients.
Key features:
- Asset management
- On-demand security assessments
- Real-time security monitoring
- Task automation
- Advanced patch management
- Network monitoring and Help Desk add-ons
ManageEngine Desktop Central (Free Trial)
ManageEngine Desktop Central consists of several endpoint management tools that serve reliable RMM functions. This product goes well with a general system monitoring tool to get the full RMM benefits.
Key features:
- Task2 automation
- Remo2te control
- MDM 2add-on
- Endp2oint security add-on
- Clou2d server option
Paessler PRTG Network Monitor (Free Trial)
Paessler PRTG Network Monitor is an integrated network monitoring tool that also delivers remote monitoring capabilities. This software allows MSPs to monitor a client's network via a lightweight setup compromise of a central software installation.
Key features:
- Autodiscovery
- SNMP monitoring
- Alerts
- Custom dashboards
- Reports
Site24x7
Site24x7 is a cloud-based RMM tool and integrated monitoring software. It is designed to allow MSPs to keep track of anything—from hosts, routers, servers to firewalls and other devices.
Key features:
- Remote control
- Customizable dashboard
- Reports
- Policy-Driven alerts
- Integration
ConnectWise Automate
ConnectWise Automate is an RMM software that automatically identifies devices throughout a client's network. You can monitor a number of devices, such as desktops and servers including virtual infrastructure like virtual machines. This product features over 100 pre-configured commands for managing customer devices after implementation.
Key features:
- Autodiscovery
- Remote monitoring
- Remote control sessions
- Patch management
- Hardware and virtualization monitoring
RMM software is one of the most important tools that managed service providers just can't do without. And if you're looking for the best RMM software for your MSP, ITarian is a great choice.
We provide a reliable monitoring experience and we offer a free version if you only have less than 50 endpoints to monitor. We're the perfect solution if you're after a low-cost but high-quality remote monitoring tool.