Category: Ticketing System

Keeping your Mac’s operating system up to date isn’t just about getting the latest features—it’s also a key part of your cybersecurity strategy. Whether you’re managing enterprise systems, overseeing IT infrastructure, or ensuring endpoint protection, knowing how to update operating system on Mac is essential. In this comprehensive guide, we’ll show you how to check…

A sluggish display, visual glitches, or app crashes can all be signs of one thing: outdated GPU drivers. If you’ve ever wondered how to update graphics card driver on your Windows system, you’re not alone. Whether you’re managing business workstations, gaming rigs, or virtual environments, staying current with the latest drivers ensures optimal performance and…

If you’re constantly interrupted by app time limits or weekly reports on your phone use, you may be wondering how to turn off Screen Time on your iPhone or iPad. Whether you’re a professional trying to stay productive, a parent managing device access, or an IT admin overseeing company devices, knowing how to disable Screen…

You’re trying to watch a video in landscape mode or rotate an app for better visibility—but your screen just won’t flip. Sound familiar? If you’ve ever asked how to rotate screen on iPhone, you’re in good company. Whether you’re using your phone for work, remote management tools, or media, understanding your iPhone screen rotation settings…

Upgrading RAM? Checking hardware compatibility for a security platform? Before you do anything, you need to know your motherboard model. If you’re wondering how to find out what motherboard I have, you’re not alone. It’s one of the most common hardware queries—especially for IT teams managing devices at scale or cybersecurity pros deploying endpoint agents.…

Ever needed to boot from a USB or enable virtualization and didn’t know where to start? Understanding how to launch BIOS is still crucial in today’s tech environment—even as UEFI replaces traditional BIOS interfaces. Whether you’re an IT manager updating boot priorities or a cybersecurity pro checking TPM settings, accessing the BIOS setup menu is…

Cyberattacks are evolving rapidly—and so should your defenses. According to IBM, the average time to identify a breach is over 200 days. That’s a long window of vulnerability. So, what is EDR? EDR stands for Endpoint Detection and Response. It’s an advanced cybersecurity solution that monitors endpoint devices (laptops, mobile phones, servers) to detect, investigate,…

Ever needed to install software or troubleshoot a system, only to be blocked by your antivirus? Knowing how to turn off virus protection—even temporarily—can be useful for IT professionals, system administrators, and advanced users. But it must be done carefully. Disabling antivirus protection, especially on Windows 11, can allow greater control over your environment—but it…

Ever tried to access a drive only to be blocked by encryption you didn’t set up—or forgot the key for? Knowing how to remove BitLocker is essential for IT professionals, cybersecurity teams, and decision-makers managing multiple endpoints. While BitLocker is an effective built-in encryption tool in Windows, there are valid scenarios where disabling or removing…

What happens when a single line of code brings your business to a halt? The question how can malicious code do damage isn’t just academic—it’s a critical cybersecurity concern for IT leaders, CISOs, and CEOs alike. From ransomware shutting down hospitals to spyware leaking classified data, malicious code has evolved from a nuisance to a…