RMM (Remote Monitoring and Management) Software

Remote Monitoring and Management (RMM) software designed to help managed IT service providers (MSPs)

RMM Definition

RMM Definition

RMM which stands for remote monitoring and management is a compilation of IT tools that are saddled to client servers and workstations. These tools provide details on client location, applications and hardware alongside the activity reports to the IT service provider that helps them to address prevalent and emerging issues.

RMM provides IT management tools like remote desktop monitoring, trouble ticket tracking, support, and user information through a comprehensive interface. Remote Monitoring and Management aids in monitoring network and computer health remotely. It supports in improving the overall performance of technical support staff and efficient use of resources.

Why Itarian RMM Software?

As an MSP, you're responsible for the health and security of your customers' IT environments. That means you need the tools to monitor and manage their environments efficiently and cost-effectively. Itarian's RMM software lets you manage network endpoints, computers, mobile devices, and the entire IT infrastructure remotely from a centralized console. It delivers high-quality capabilities and it's completely free. It doesn't get any more cost-effective than that.

Why Itarian RMM Software?

  • Provides up-to-date status information and updates on users' software and networks
  • Continuously watches over the status and health of users' networks and devices
  • Generates tickets instantly when problems are identified
  • Tracks multiple clients and endpoints

Key Benefits & Capabilities of RMM Software

Fast setup and deployment

Quickly import users, devices, and endpoints with full LDAP and Active Directory integration.

Single-pane-of-glass management

QuicklyThe entire toolkit is managed through one interface that lets you view, manage, and understand your customers' IT landscapes.


Built-in wizards let you standardize and create reusable processes to solve even the most complex issues, increase efficiency, improve quality of service, and deepen customer relationships.

Real-time communication

Chat with customers and remotely apply fixes without ever leaving the console.

Visibility and reporting

Quickly generate extensive reports as needed on discovered threats, device and endpoint events, user activity, push statistics, and more.

Latest OS support

Provide service to customers running the latest OS builds and releases.


Get exclusive access to product forums and to the >MSP Consortium, giving you an active voice in the product roadmap and the MSP community.

No cost

Reduce your IT management costs via the free platform and tools.

How Does RMM Software Work?

The Remote Monitoring and Management Software is one of the most prominent tools in IT services and management.

Here is a list of main functions:

  • Collect details on the client's computing systems, applications, and software
  • Generate activity reports and data to MSPs
  • Provide relevant alerts and tickets when the need arises
  • Track network condition
  • Monitor all endpoints and clients concurrently
  • Automate planned maintenance duties

The main benefits of using RMM:

Security Enhancement to maintain a trouble-free system, the user needs to update patches. However, with RMM tools in place, the user will get the updates done quickly.

Ability to Get Innovative Technology and IT Experts Remote Monitoring and Management experts will help in resolving issues and provide first-class insights on minor details.

Proactive Approach and Cost Savings - RMM resolves issues before they happen. By doing so, it offers a proactive approach and cost savings.

  • What is Remote Monitoring and Management software?
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  • Remote Monitoring and Management software comparison

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