Category: Ticketing System

Ever stepped away from your desk only to realize your system was left wide open? In today’s digital-first workplace, even a momentary lapse in device security can expose sensitive business data. Knowing how to lock PC screen quickly and effectively is one of the simplest yet most crucial habits for maintaining cybersecurity. Whether you’re an…

Ever wondered how to enter BIOS MSI laptops or desktops to adjust system settings, optimize performance, or troubleshoot issues? The BIOS (Basic Input/Output System) is a crucial interface that allows users—especially IT professionals, cybersecurity experts, and business leaders—to manage hardware-level functions securely. Whether you’re configuring boot priorities, enabling virtualization, or resetting system defaults, understanding how…

Have you ever wondered how to make VPN to protect your online activity from hackers or data breaches? Whether you’re an IT professional securing company networks or a user looking to safeguard personal information, setting up your own VPN (Virtual Private Network) is one of the most effective ways to ensure privacy and data security.…

Ever tried to connect a device to a secure network and been asked for your MAC address? Or maybe you’re troubleshooting connectivity issues and need this unique identifier. Knowing how to find my MAC address is essential for anyone managing networks, securing devices, or simply optimizing connectivity. In this post, we’ll explore what a MAC…

Ever copied something important on your Android phone only to realize you don’t know where it went? You’re not alone. Many users wonder how to view clipboard on Android because, unlike desktop systems, Android doesn’t make clipboard content immediately visible. Whether you’re managing passwords, troubleshooting IT tasks, or copying data between business applications, understanding how…

In today’s connected world, flexibility and accessibility matter more than ever. Whether you’re an IT professional managing remote teams, a cybersecurity leader staying in touch securely, or a CEO on the move, knowing how to make a phone call on iPad can be incredibly useful. Apple’s ecosystem makes it easy to connect your iPad to…

In today’s connected ecosystem, smart devices are integral to digital entertainment and productivity. The Apple TV remote is a small yet powerful device that bridges users and Apple’s streaming interface. However, like any other piece of technology, it may occasionally fail to respond, disconnect, or experience lag. When that happens, knowing how to reset an…

In today’s digital ecosystem, screen recording has become an essential tool for IT professionals, cybersecurity experts, and corporate leaders. Whether you’re creating security documentation, troubleshooting user issues, or preparing a presentation, knowing how do you turn on screen recording efficiently can save time and improve communication clarity. Screen recording enables real-time visual documentation of system…

Whether you’re an IT manager documenting security configurations, a cybersecurity expert capturing incident evidence, or a CEO reviewing digital workflows, screen captures play a vital role in digital communication and documentation. Mac computers make this process intuitive, yet many professionals overlook advanced options that macOS offers. Knowing how to do a screen capture on a…

Windows Defender — now officially known as Microsoft Defender Antivirus — is the default security solution built into Windows 10 and Windows 11. It provides real-time protection against malware, ransomware, and phishing attacks. However, there are legitimate scenarios where IT managers, cybersecurity teams, or system administrators may need to temporarily disable it. For example: Testing…