Category: Ticketing System

Ever needed to boot from a USB or enable virtualization and didn’t know where to start? Understanding how to launch BIOS is still crucial in today’s tech environment—even as UEFI replaces traditional BIOS interfaces. Whether you’re an IT manager updating boot priorities or a cybersecurity pro checking TPM settings, accessing the BIOS setup menu is…

Cyberattacks are evolving rapidly—and so should your defenses. According to IBM, the average time to identify a breach is over 200 days. That’s a long window of vulnerability. So, what is EDR? EDR stands for Endpoint Detection and Response. It’s an advanced cybersecurity solution that monitors endpoint devices (laptops, mobile phones, servers) to detect, investigate,…

Ever needed to install software or troubleshoot a system, only to be blocked by your antivirus? Knowing how to turn off virus protection—even temporarily—can be useful for IT professionals, system administrators, and advanced users. But it must be done carefully. Disabling antivirus protection, especially on Windows 11, can allow greater control over your environment—but it…

Ever tried to access a drive only to be blocked by encryption you didn’t set up—or forgot the key for? Knowing how to remove BitLocker is essential for IT professionals, cybersecurity teams, and decision-makers managing multiple endpoints. While BitLocker is an effective built-in encryption tool in Windows, there are valid scenarios where disabling or removing…

What happens when a single line of code brings your business to a halt? The question how can malicious code do damage isn’t just academic—it’s a critical cybersecurity concern for IT leaders, CISOs, and CEOs alike. From ransomware shutting down hospitals to spyware leaking classified data, malicious code has evolved from a nuisance to a…

Have you ever stumbled upon the question, “how to delete System32 on Windows 11” and wondered what would happen? Maybe you saw it in a forum, meme, or tech prank. Let’s get this straight—System32 is not just another folder. It’s the beating heart of your Windows operating system. While curiosity is healthy in tech, attempting…

Is your taskbar missing? Are desktop icons frozen or your file explorer crashing? If so, knowing how to restart Windows Explorer can save you from a full system reboot and get your workflow back on track—especially when every minute counts in cybersecurity or IT operations. This guide walks you through simple, actionable methods to restart…

Have you ever struggled with a stuck or tricky window screen? Whether you’re cleaning, making repairs, or installing new equipment, knowing how do I remove a screen from a window is a skill that saves time and prevents damage. In this comprehensive guide, you’ll learn how to remove different types of window screens—from standard vertical…

Text message spam isn’t just annoying—it’s a potential cybersecurity threat. Are your employees receiving phishing links via SMS? Or are you tired of unwanted texts flooding your phone? If you’re wondering how do you block text messages, you’re not alone. This guide walks you through everything from blocking individual numbers to stopping spam texts across…

Imagine a hacker who doesn’t just break in and leave—but sticks around, silently observing your systems, stealing data for months or even years. These aren’t your average cyber threats. They’re called APTs. So, what does APT stand for? APT stands for Advanced Persistent Threat—a stealthy, sophisticated cyberattack technique used by highly skilled threat actors to…