Talk to us

Contact ITarian

Questions about the platform? Our team is here to help.

Contact us →

RMM That Turns IT Signals into Action

Monitor, manage, and maintain customer environments from one platform, with RMM signals connected directly to the service workflow.

Remote Monitoring and Management
Monitor. Manage. Automate.

Everything MSPs need to manage customer environments from one console.

Real-Time Monitoring

See device health and performance across customer environments and catch issues before they escalate.

Remote Management

Investigate and manage customer endpoints remotely, without requiring technicians to be physically onsite.

Automation & Scripting

Automate repetitive maintenance and remediation tasks across endpoints with scripts, policies and workflows.

Asset & Device Visibility

Maintain a centralized view of managed devices, configurations and the environment under management.

See What's Happening. Know What Needs Attention.

RMM gives MSPs continuous visibility across customer environments. ITarian turns those signals into actionable service events so technicians act faster.

Explore the RMM Console
An Alert Shouldn’t Become Another Investigation

Traditional RMM can tell a technician that something happened. ITarian connects that signal to the operational record where the issue is investigated, understood and acted on.

RMM Alert

A server performance alert identifies an issue and triggers investigation or remediation.

Ticket Created

The RMM signal becomes an operational record, ready to be investigated and acted on.

Context

Device history, related events, previous incidents, and customer context come together.

Decision

ITarian determines the appropriate response through a recommended resolution or a playbook.

Action

The issue is resolved through remote remediation, automation, or technician-led action.

Meet Customers Where They Are

Put the same AI capability to work across the channels your customers and teams already use.

Monitoring: Get a real-time view of device health and activity across customer environments, so technicians can identify issues that need attention.

  • Device monitoring
  • Alert monitoring
  • Endpoint status
  • Device information
app.itarian.com/dashboard
ITarian Dashboard

Remote Management: Connect to managed endpoints and perform remote administration without needing to be physically at the device.

  • Remote access
  • Remote troubleshooting
  • Endpoint administration
app.itarian.com/dashboard
ITarian Dashboard

Automation: Run defined actions against managed endpoints as part of routine management and service workflows.

  • Automated actions
  • Script execution
  • Scheduled tasks
app.itarian.com/dashboard
ITarian Dashboard

Service Integration: Bring RMM events into the same operational workflow as tickets, patch events and other service signals.

  • Alerts linked to service records
  • Device context on tickets
  • Connected operational events
app.itarian.com/dashboard
ITarian Dashboard

Everything You Need.
AI Across Everything You Do.

One AI-native platform to run and grow your MSP.

Get Free →