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Capabilities
RMMMonitor & manage every endpointPatch ManagementAutomated OS & third-party patchingMDMControl every mobile deviceRemote DesktopFast, secure remote supportService DeskTickets that carry decisionsEndpoint SecurityAuto-containment threat defenseManaged AICustom AI agents, built for you
All-in-one

Every capability, one console

Everything a service provider runs on, in a single pane of glass.

Solutions
EducationIT for schools & campusesGovernmentSecure public-sector ITFinancial ServicesCompliant, resilient operationsSoftware & TechnologyScale your tech stackHealthcareProtect patient data & uptime
By industry

Solutions for every sector

Purpose-built workflows and guidance for the industries you serve.

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ForumConnect, ask questions, share solutionsHelp GuidesStep-by-step guides to use ITarianCustom ScriptsReady-to-use scripts for ITarian automationDeveloper APIsBuild integrations with ITarian APIsServer StatusCheck ITarian service status and uptimeBlogIdeas, trends and insights for MSPs
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Remote Desktop That Gets Technicians to the Problem

Securely connect to customer devices, troubleshoot issues and take control remotely from one centralized platform.

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MDM
Full Control When You Need It

Everything you need for remote support

Attended & Unattended Access

Connect instantly when a user is present, or securely access managed devices anytime, even when no one is there.

Real-Time Screen Control

View and control the remote desktop in real time, with display options including full screen, scaled and original resolution.

Remote Tools

Go beyond the desktop with tools for managing files, processes, services and command-line operations.

Secure Remote Sessions

Protect remote access with session confirmation, encrypted connections, authentication and session controls.

Connect to the Device. Fix the Problem.

ITarian provides secure remote access for both attended and unattended support, with the tools technicians need to work directly on the endpoint.

When a Ticket Needs Hands-On Action

Instead of treating remote access as a separate application, show how it becomes part of service delivery.

Service Request

User reports an issue, and the request becomes a service ticket.

Remote Session

Connect directly to the affected device and investigate the issue.

Troubleshoot

Inspect files, processes, services, or settings to identify the issue.

Action

Apply the required fix directly on the remote endpoint.

Resolved

Record the work completed and close the issue in the service workflow.

Meet Customers Where They Are

Reach users anywhere with secure sessions, multi-screen support, file transfer and remote system tools.

Remote Sessions: Connect securely to a managed endpoint and view and control the remote desktop during a support session.

  • One-click secure connect
  • Unattended access
  • Multi-session support
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ITarian Dashboard

Multi-Screen Support: Work with endpoints that have multiple monitors and switch between available displays during the remote session.

  • Multiple monitor support
  • Screen switching
  • Full remote desktop view
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ITarian Dashboard

File Transfer: Move files between the technician's computer and the remote endpoint during an active session.

  • Upload files
  • Download files
  • Transfer files during sessions
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ITarian Dashboard

Process Management: View and manage processes running on the remote endpoint when troubleshooting requires access beyond the desktop.

  • View running processes
  • Manage processes
  • Troubleshoot active processes
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ITarian Dashboard

Service Management: View and manage services running on the remote endpoint when a service requires attention.

  • View services
  • Start or stop services
  • Troubleshoot service issues
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ITarian Dashboard

Remote Commands: Run commands directly on the remote endpoint when troubleshooting requires command-line access.

  • Execute commands
  • Remote administration
  • Troubleshooting commands
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ITarian Dashboard

Everything You Need.
AI Across Everything You Do.

One AI-native platform to run and grow your MSP.

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