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Manage devices, support teams, and keep services running across departments and locations. ITarian brings essential tools together, helping MSPs handle day-to-day government technology needs with less complexity.

Government teams rely on technology for essential services, but multiple departments, locations and requests make support demanding.
Different teams, systems, and priorities make it harder to keep technology management consistent.
Supporting offices and remote locations can mean more travel, slower responses, and additional coordination.
Everyday technical issues compete with the work needed to maintain reliable public services.
From administrative offices to regional locations, ITarian helps MSPs manage the devices and support needs that keep government teams working.
Monitor devices across departments and locations and identify issues that need attention.
Manage operating systems and support application updates across government endpoints.
Manage supported mobile devices and maintain consistent configurations across distributed teams.
Investigate device problems and assist government staff remotely, without unnecessary visits to different offices.
Keep departmental support requests organized, assign responsibility and follow issues through to resolution.
Monitor endpoint security events and help technicians investigate and respond to issues.
A request from one department can involve several steps before it is resolved. ITarian helps MSPs keep the work organized, understand what's needed, and follow it through to completion.
A department submits a request for technical assistance with a managed device.
The technician reviews the request, the affected device, and any relevant history.
The next step is determined whether that means remote troubleshooting, maintenance, or escalation.
The technician carries out the work or assigns it to the appropriate person.
The completed work and its resolution are recorded against the request.
Whether supporting one department or multiple locations, ITarian helps MSPs bring everyday management and support work together.
Keep track of managed devices and support activities across different teams and locations.
Automate recurring maintenance and spend less time on repetitive tasks.
Investigate and resolve many device issues without travelling between locations.
Connect alerts, decisions and actions so support work is easier to follow through.
One AI-native platform to run and grow your MSP.